Hyster enjoys a different relationship with our customers. We try to create total customer satisfaction created through world class manufacturing. Our goal is to foresee the needs of all our customers in addition to address them with forklifts that provide the value, the performance and the dependability that they truly require.
At Hyster, we believe in starting with the client. We annually perform focus groups and offer an on-going voice of customer research both online as well as in the field. We have more than 400 design engineers to translate that input into intelligent designs by applying our thorough review gate process. Virtual prototype builds and advanced tools help ensure the best machine practices come together. Other advanced tools like for instance virtual prototype builds and dynamic modeling help to shorten our product development cycle. We enjoy giving our clients a competitive edge.
All of our equipment are subjected to physical, environmental and virtual tests, so as to ensure the lowest ownership cost and total dependability. Not only do we test against our own standards, but we are always testing against the competition's products as well. Our final tests happen in real-world customer applications in order to make certain that our products have met our strict standards.
Demand-Flow Manufacturing Which is Lean and Smart
Our world-class manufacturing at Hyster is driven by DFT or Demand Flow Technology. Each aspect of plant operation is driven by DFT lean manufacturing principals toward a single goal: to provide total customer satisfaction and flawless quality 100 percent of the time, all the time.
Total Quality Every Time
Hyster uses an integrated Manufacturing Execution System or MES to initiate excellence from the start. The MES is responsible for managing flow of production. The MES coordinates line activities like for instance quality verification and part sequencing. It also uses quality gates and torque tools to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits during each shift. These audits actually hold all workers responsible for constant quality, combined with the 5s workplace organization in place to help us attain it.
Hyster provides a variety of excellent features as standard with our products. By remaining dedicated to our focus on both quality and safety, and by being innovative from beginning to end, we provide several of the best material handling machines on the market. These are only a few of the reasons the corporation has become a leader in the business.